0333 301 9999
Your 24/7 Virtual Partner for Telephone Answering
Your 24/7 Virtual Partner for Telephone Answering
Hero PA offers high quality, 24/7 telephone answering, ensuring that your calls never go unanswered.
Hero PA offers high quality, 24/7 telephone answering, ensuring that your calls never go unanswered.
Call Handling
Call Handling
As virtual PAs, it's as though we're sitting in your office taking calls and operating your company systems.
We offer the following coverage:
- Daytime (Monday to Friday, 08:30 to 18:00)
- Extended Hours (Monday to Friday, 08:30 to 20:00)
- 24/7/365 (With no exceptions)
Messages will be relayed to you by your preferred method; Email, SMS, Fax or combination of these, all at no extra cost. Otherwise, calls can be patched through to designated contacts.
We are completely UK based. (Horsham, West Sussex.)
We do not outsource to other services or countries.
Everything is handled in house.
Lightning Fast Answer Times
Bespoke Call Handling
Client Confidentiality
Administrative Support
Administrative Support
Dedicated support for completing your administrative tasks.
Hourly fee: £30, plus VAT.
Live Chat
Live Chat
Support with managing website traffic around the clock, by answering questions and converting visitors into paying customers.
Virtual Office
Virtual Office
Establish a virtual presence in Hull where you can receive letters and parcels.
Monthly Fee: £35, plus VAT.
(No contract, monthly rolling).
You can rest assured that Hero PA will provide you with a brilliant service and outstanding customer care.
Morgan takes great pride in his company and I would highly recommend it to anyone.
I look forward to working together with Morgan on the telephone answering side of his business as I know that
anyone I refer to him will receive first-class service."
Dionne Slater - Slater PA Services
Dionne Slater - Slater PA Services
We have been using Hero PA for several months now and they do an incredibly good job.
As a private dental practice, we require virtual PAs to take care of our customers need's in a very caring way.
Hero PA provides this kind of service.
Dr Elmar Jung - Private Dental Practice
Dr Elmar Jung - Private Dental Practice
Great company to deal with and Morgan, the MD, has been particularly helpful.
They have a great system where calls are recorded and relayed to the recipient via email and you can listen to the voice call.
Also, they are happy to record the call details on your CRM.
Also, they can handle your live chats via your website. Great service and thanks for your ongoing support!
Martin Bose - Flat Vision Products Ltd
Martin Bose - Flat Vision Products Ltd
I have used Hero PA for more than a year now to handle my overflow calls for my website design service.
I would fully recommend them to anyone as they have very high customer service standards
and are fast at picking up the telephone. Great work!
Mark Halls - Wire Design
Mark Halls - Wire Design
Amazing customer services, effective delivery, impeccable and unparalleled experience in its field.
By far the best PA service in the UK."
Jan - ISGroup Holding
Jan - ISGroup Holding
Some of Our Integrations
